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Vehicle Fleet Safety Program
Selecting and Training Company Drivers
(First of Two Parts)
BY JACK FEARING

Believe it or not, motor vehicle accidents are the leading cause of employee deaths and injuries in the workplace— and have been for the past several years.

It was not too long ago that motor vehicle fatalities were not even in the top five causes of fatalities in the workplace.

Traditional workplace activities such as slips and falls, fires and explosions, and contact with objects and equipment were always among the leaders in this area. Workplace violence began to appear on the list in the past decade as a new factor. However, all of these tragic events have been supplanted by transportation related incidents, which accounted for 43 percent of all fatal occupational injuries in 2005, according to the Bureau of Labor Statistics (BLS).

Motor vehicle accidents, both on and off the job, have far-reaching financial and psychological effects on employers, employees, co-workers and affected family members. Developing and maintaining
a comprehensive fleet safety program should be a vital part of your company’s safety culture. Your program must work to keep employees, and those with whom they share the road with, safe.

The program must include efforts to change driver attitudes, improve behavior, and increase skills to build a safe culture within your organization. By instructing your employees in safe driving practices you will help your company avoid unnecessary tragedy. The needs for a fleet safety program are very simple:
• To save lives and to reduce the risk of life altering injuries within your workplace;
• To protect your organization’s human and financial resources; and
• To guard against potential company and personal liabilities associated with crashes involving employees driving company owned or leased vehicles on company business.

Driver Selection and Agreements
A thorough examination of driving records of all potential new hires and employees who drive company vehicles is an important component of your fleet safety program. Establishing this process is often contracted out to a third-party provider. A company must screen out drivers who have poor driving
records since they are most likely to cause problems and have accidents in the future.

A Motor Vehicle Record (MVR) should be obtained and reviewed prior to hire, as well as periodically thereafter, to ensure that your drivers maintain an acceptable driving record. Your program must clearly
define the number of violations an employee can have, and the related point values for each, before losing the privilege of driving a company vehicle. Loss of this privilege can also result in termination for
an inability to perform an employee’s job function—this is particularly true in sales organizations.

Employers should also establish a contract with all employees who drive company owned or leased vehicles. By signing an agreement, employees acknowledge their awareness and understanding
of your company’s fleet safety program, including its requirements and expectations regarding driver performance, following vehicle maintenance, and timely reporting of accidents and moving violations.

The proper amount of care and planning used in selecting and retaining employee drivers will have a definite affect on your bottom line regarding preventable accidents and unnecessary loses. It is very important to take the time to identify and eliminate unsuitable drivers from your fleet safety program.

Risk-Level Changes
Drivers whose driving record has resulted in a risk-level (RL) change (see table) should receive additional training as soon as possible. This supplemental training should be at the driver’s expense and not used as a substitute for regularly scheduled training. Either traditional behind the wheel training or simulation training is ideal for this type of requirement. Generally, this should also include a documented Manager’s Observation Ride prior to returning to normal job duties.

Non-Employee Drivers
All non-employees who are authorized to operate a company vehicle should have completed a supplemental driver education program as outlined above and provide the company with a certification
of completion prior to being allowed to operate a company vehicle.

Manager’s Observation Ride
All managers should conduct an annual (at the very least), documented road observation ride of all drivers under their supervision to ensure they comply with company procedures. This should include
an observation of vehicle inspection, vehicle operation and the driver’s safety attitude.

Other circumstances may require a more frequent Manager’s Observation Ride, including a risk-level change, involvement in a preventable accident and a return to driving duty after an extended absence due to personal injury or illness, maternity leave, etc. Training in the planning and conduct of the ride must be provided to managers in order to present the necessary tools and insights into the
objective of this program. FSM Jack Fearing, CPEA, is a senior consultant with Aon Risk Services in the Greater New York Region and based in Parsippany, NJ. He has more than 25 years of experience in occupational safety & health and fleet safety.

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