The natural disaster of Hurricane Katrina and the man-made one of
9/11 brought in their wake a flurry of measures designed to better
cope with something similar in the future. But there is also an
awareness that the scale of both these disasters was unexpected and
may very well not occur again, at least in the same way, in the
future.
The obvious implication is what every security and risk management
professional well knows — you can’t prepare for everything. So, the
question is how can you best prepare? How can you prioritize
your resources so you can prepare for a wide variety of threats in
as reasonable a way as possible?
Michael Dunn, president, Emergency Response Training, Inc., Port
Allen, LA,
suggests a good place to start, at least in
terms of natural disasters, is geography. For instance, Arizona
doesn’t have to prepare for another hurricane, but Louisiana does.
This may be obvious, but what is not so obvious, Dunn says, is that
in areas where natural upheavals might reasonably be expected,
basic precautions often are not made.
If your facility is in an area where flash floods
occur, is it below where high water level records have occurred
before? If the facility is not safely above it, you’re going to
have to be prepared to sandbag it. And if the water can go above
that, you’ll want storage that will float — vessels to contain food,
medicine, and necessary equipment.
Dunn says that all utilities, electrical
transformers, computers, telephones, etc. will be affected, which
might necessitate the central stations for same being not in a
basement but in a high waterproofed floor, or even a separate tower.
If you have a parking lot where all you’re
employees put their cars, will they be flooded, he asks, indicating
a high rise parking garage might be necessary to at least keep them
from being ruined.
Forest fires, earthquakes, tornadoes — these
will all vary from region to region, Dunn says. Each have different
considerations. For tornadoes you may need safe rooms that people
can evacuate to.
Different disasters may sometimes require
similar backup plans, Dunn says. For instance, contingency plans
should be made for when the roads are out, for getting raw
materials in and finished products out, as well as getting
employees to and from work. Snow and ice often might not be
considered disasters, but as shown in the severe storms in various
parts of the country this winter, many roads were knocked out.
Disaster planning should take into consideration employees stuck in
the facility until the weather clears, with provisions for food and
housing.
Managers generally have a pretty good idea of
the disasters that can occur within their facilities, whether from
chemicals, gases, confined spaces or other hazards. In terms of
terrorist threats, facilities can usu ally not do much more than
tighten their existing security measures, as well as follow the
requirements and recommendations of the government.
In terms of all levels of government disaster
preparedness, Dunn says, Every year they are getting better than
they were before. The local responders, fire and police departments
as well as medical services are more trained, better equipped, with
an improved ability to do their job.
Unfortunately, Dunn cannot be as complimentary
about the private sector. “Local responders are there because they
want to be,” Dunn says. ‘It’s either their career or what they have
volunteered to do. But a lot of facility emergency response teams
are often an afterthought. There may not be adequate training. And
sometimes people can be forced by management to be part of a team.
They can see it as an added burden without any corresponding
rewards.
Moreover, Dunn continues, whereas in
government, once a disaster response program is implemented it tends
to gradually improve. In
the private sector it’s often erratic, and
changes, even within a single company, as management changes.
What we have seen happen is that a plant may be
in an excellent position one year with good funding and good
training, and be very poor the following year because of a change of
management. We had one client who had a nine man confined space
in-house team on site. They had the equipment and training and were
proficient at the job. Two years later it was decided it was not
needed and eliminated. Then new management came in and put in new
equipment and training.
Sometimes the improved situation comes simply
from new management, which is more safety conscious, Dunn says.
Other times the improvements are galvanized by a disaster which
could have and should have been prevented.
Dunn’s organization, in addition to offering
training, also works on a contract basis for particular projects,
when there are increased dangers of confined spaces or other
situations. This allows managers to prepare for emergencies while
keeping their workers on the job. But, from management’s point of
view, this may be viewed as a good option, or simply another cost.
When asked how management can be persuaded as
to the importance of good emergency preparedness, Dunn responds,
“With the people we usually talk to — the safety manager, fire chief
for the facility, or training coordinator, it’s usually not that
difficult. But they have to convince their upper management.
Sometimes they can use standards, and say this is required. But
other times the bean counters get into it. It’s strictly a matter of
dollars with them. They’ll play the odds and depend on the local
authorities to handle anything that might occur. It always seems to
go up and down.”
To move from the macro to the micro, Tom W.
Cleveland, Jr., vice president of sales and marketing, Lifesaving
Systems, Inc., Rockwell, GA, brings a much more focused perspective
to disaster preparedness. “I’m in the airway management business,”
Cleveland says. “Our purpose is to keep people breathing.”
Cleveland maintains that the recent focus on
security, intervention, and detection is all to the good — if you
can prevent the disaster from occurring. But if you don’t plan for
an overall medical response, you can end up with a lot of dead
people. You’ll have a whole lot of triage, trying to decide who is
savable and who you let die. If you respond, what do you respond
with, and, if you have only so much money, what do you equip
yourself with?
Cleveland points out that most injuries short
of death, give a little time, but loss of oxygen not much at all. A
large scale ventilator that a respiratory therapist will use in a
hospital is big, hard to move around, and costly, $40,000 to
$70,000. Smaller, portable ventilators can cost $8,000 to $12,000
but there are also reuseable ventilators, second hand ones, and even
disposables at about $60. After all, you’re preparing for an event,
not establishing a department within a hospital.
There are two scenarios, Cleveland explains.
One is that you are bringing the injured out of the disaster area
where the ventilator is waiting. But the other is when you have to
take the oxygen to
him. The self-contained breathing apparatus (SCBA)
similar to what firemen use can’t be pure oxygen or it would explode
in a fire, so it has 21 percent oxygen or room air level.
A solution Cleveland offers here is called the
oxylator, a device which breathes for a patient at his own natural
breathing rate. These cost $800 to $900. Oxylators are great, for
they are small and can attach easily to a face mask.
Cleveland also offers a mass casualty oxygen
manifold, which costs about $1,300, doesn’t require much training,
and can distribute oxygen to eight victims simultaneously. In
Florida, it’s often used in nursing homes where people might have to
be moved quickly, Cleveland says.
Jim Schatzle, president, Team Life, Inc., Colts
Neck, NJ, also has a specific focus. “I think many times people
prepare for large scale events, and rightly so. But you also have to
prepare for the disaster that comes to one person, and not
necessarily from an accident. He might have a heart attack or a
diabetic emergency. I’ve been a paramedic and know it happens every
day. You know you can call 911, but often it takes 10-12 minutes
before the ambulance arrives, and you want to be prepared to do
everything you can in that time period.”
Schatele offers a basic first aid course that is
completed in a single day, often on a quarterly basis, with a
customized focus depending on the company. Cost is $50 per person. A
key piece of equipment to keep on hand, Schatzle says, is a defibillator,
the automated machine, which shocks a stopped heart back to life.
When someone has a heart attack, this device is easier to apply than
other methods and takes much less training. It costs less than
$2,000 and is becoming more popular in the work place.
This training for more isolated everyday
events, Schatzle says, is an adjunct to what’s usually thought of as
disaster training. You need to train for these large scale events,
but they happen much less often than the typical everyday
emergencies. The two types of preparedness dovetail together very
well.
FSM