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Improving
Plant Life
What
a National Maintenance Agreement Can Do For You
B Y
STEVE
LINDAUER
What does the phrase
“improving
plant life” mean to you? Organic farming? Rotating crops? Genetically
modifying corn?
In our industry, it means none of the above. For
facility managers, improving plant life means boosting operating
efficiency and productivity, to minimize down time and maximize revenue.
It means maintaining plant assets to increase
their long-term value without compromising current production. It means
planning for contingencies so projects can be completed on schedule,
without surprises.
In a nutshell, improving plant life means operating
projects and facilities under a National Maintenance Agreement (NMA), a
labor-management system that brings 14 building trades together under a
single set of work rules. And now for the bonus—when work is done under
an NMA, a culture of world-class safety is institutionalized within the
fabric of the process.
Indeed, perhaps industry’s most prestigious safety award
is the Zero Injury Safety Award, an annual achievement sponsored by the
National Maintenance Agreements Policy Committee (NMAPC), the
organization that facilitates and administers the NMA.
In this year’s gala award ceremony alone, “ZISA” awards
were bestowed upon a record 62 winners, totaling almost ten million
injury free work hours logged on NMA jobs. Nowhere else in the world can
such a claim be made. If owner, contractor and labor aren’t truly
serious about safety, they will never enjoy the benefit of working under
a National Maintenance Agreement.
What Does an NMA Do?
An NMA helps facility managers
address and resolve common issues like shift start and finish times,
overtime, holidays and crew size. The NMA keeps owner, management and
labor on the same page throughout the project’s life cycle.
Under an NMA, facility owners and
managers no longer have to negotiate separate agreements with each trade
or union working on the project. Instead, they are free to focus on the
meat and potatoes of the project—getting the work done on time, on
budget, and in a safe manner.
“We use the NMA because it
establishes consistent provisions, observed holidays, no strikes. It
simply helps us make money,” said Mike DeSimone of Foster Wheeler Zack.
The NMA concept works because all
three players involved — owner, contractor, labor — negotiate as a
single group to hash out the governing provisions before the first hour
of work is logged. Together this tripartite group sets the framework for
project inception, performance, and completion. The result is a
document each party buys in on, understands, and adheres to from start
to finish. Part and parcel of each agreement is an NMA-approved or
supplied safety program. The result is a recipe for success.
Hollis Johnson, director of
Procurement for BP Oil, has implemented NMAs on several oil refinery
maintenance projects.
“The NMA, for BP Oil, is one of the
best tools to deal with labor and reach high productivity levels. It’s
invincible, just super.”
Book of Decisions
The NMA concept has been so
successful in part because of the National Maintenance Agreement Policy
Committee’s “Book of Decisions,” a record of similar instances and
outcomes extending back over the NMA’s 35 year history.
Because the Book of Decisions is
readily accepted as a consensus document by all parties, it is a welcome
resource for ironing out potential contractual issues. So unlike typical
labor disputes that can extend into arduous, heated and lengthy
stand-offs, issues are resolved amicably within days or even hours.
Misnomers and Misconceptions
With such a stellar track record, why
hasn’t the NMA become the contracting tool of choice for construction or
renovation for every facility manager across the country? Probably
because some parties believe the term “national” maintenance agreement
is some rigid, one-size-fits all instrument that will hamstring their
flexibility in getting the job done. They fear loss of local control of
the project.
Nothing could be further from the
truth. In reality, an NMA enables a great deal of local flexibility for
individual project or facility conditions within a solid, standardized
foundation. The NMA merely provides the framework. The tenant finish is
up to those directly involved in a given job. As a result, owners and
managers are free to devote their time and energy to the overall project
goals.
Not Just for Maintenance Anymore
Owners, contractors and labor that
have become long time users of the agreement swear by it. In fact, they
have become so comfortable with the NMA that they now use it for
renovation, modernization and capital improvement projects. Freed from
endlessly reinventing the wheel, the NMA saves time and energy for
everyone involved.
Does using an NMA pay off? Big time!
Since the first NMA was inked in 1971, more than $280 billion in
projects and 2 billion work hours under the NMA have been successfully
completed. More than 2,500 contractors and 14 international unions are
signatories to NMAs, and a wide variety of owners use them nationwide.
NMAs are at work coast to coast in
manufacturing, power generation, petrochemical, pharmaceutical,
automotive and many other diverse industries.
In short, an NMA is a proven system
for putting owner, contractors and labor on the path to productivity,
profitability, and safety, as quickly as possible.
FSM
Steve Lindauer
is
CEO of the National Maintenance Agreements Policy Committee, Inc.
Headquartered in Arlington, VA, NMAPC has been actively involved in the
construction industry for over 27 years.
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