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Emergency Action Plan
Facilitate and Organize Employee Actions for Emergencies

BY CRAIG HARDY

An emergency action plan (EAP) is a written document required by particular OSHA standards. The purpose of an EAP is to facilitate and organize employer and employee actions during workplace emergencies.

Well developed emergency plans and proper employee training (such that employees understand their roles and responsibilities within the plan) will result in fewer and less severe employee injuries and less structural damage to the facility during emergencies. A poorly prepared plan, likely will lead to a disorganized evacuation or emergency response, resulting in confusion, injury, and property damage.

Putting together a comprehensive emergency action plan that deals with those issues specific to your worksite is not difficult. It involves taking what was learned from a workplace evaluation and describing how employees will respond to different types of emergencies, taking into account specific worksite layout, structural features, and emergency systems.

At a minimum, the plan, according to 29 CFR 1910.38(c), must include but is not limited to the following elements:

• Means of reporting fires and other emergencies;

• Evacuation procedures and emergency escape route assignments;

• Procedures to be followed by employees who remain to operate critical plant operations before they evacuate;

• Procedures to account for all employees after an emergency evacuation has been completed;

• Rescue and medical duties for those employees who are to perform them;

• Names or job titles of persons who can be contacted for further information or explanation of duties under the plan.

Although they are not specifically required by OSHA, you may find it helpful to include the following in your plan:

• A description of the alarm system to be used to notify employees (including disabled employees) to evacuate and/or take other actions. The alarms used for different actions should be distinctive and might include horn blasts, sirens, or even public address systems.

The site of an alternative communications center to be used in the event of a fire or explosion; and

• A secure on- or offsite location to store originals or duplicate copies of accounting records, legal documents, your employees’ emergency contact lists, and other essential records.

Implementing the plan

Drafting an emergency action plan (EAP) is not enough to ensure the safety of your employees. When an evacuation is necessary, you will need responsible, trained individuals who can supervise and coordinate activities to ensure a safe and successful evacuation. An EAP will be useful only if its content is up to date and employees are sufficiently educated and trained before an actual evacuation.

A very simple plan will suffice in offices, small retail shops, and small manufacturing settings where there are few or no hazardous materials or processes, and employees evacuate when alarms sound or when notified by public address systems. More complex plans are required in workplaces containing hazardous materials or workplaces where employees fight fires, perform rescue and medical tasks, or delay evacuation after alarms sound to shut down critical equipment.

It is essential that the emergency action plan developed be site specific with respect to emergency conditions evaluated, evacuation policies and procedures, emergency reporting mechanisms, and alarm systems.

The best emergency action plans include employees in the planning process, specify what employees should do during an emergency, and ensure that employees receive proper training for emergencies. When you include your employees in your planning, encourage them to offer suggestions about potential hazards, worst-case scenarios, and proper emergency responses.

After you develop the plan, review it with your employees to make sure everyone knows what to do before, during, and after an emergency. Keep a copy of your emergency action plan in a convenient location where employees can get to it, or provide a copy to all employees. If you have 10 or fewer employees, you may communicate your plan orally.

It is common practice to select a responsible individual to lead and coordinate your emergency plan and evacuation. It is critical that employees know who the coordinator is and understand that this person has the authority to make decisions during emergencies. The coordinator should be responsible for assessing the situation to determine whether an emergency exists requiring activation of the emergency procedures, overseeing emergency procedures, notifying and coordinating with outside emergency services, and directing shutdown of utilities or plant operations if necessary.

In other instances, local emergency officials, such as the local fire department, may order you to evacuate your premises. If you have access to radio or television, listen to newscasts to keep informed and follow whatever official orders you receive.

When emergency officials, such as the local fire department, respond to and emergency at your workplace, they will assume responsibility for the safety of building occupants and have the authority to make decisions regarding evacuation and whatever other actions are necessary to protect life and property. The highest-ranking responder will assume the incident command role and will work with the onsite emergency coordinator, but will be responsible for directing all response activities.

Before implementing the emergency action plan, the employer must designate and train enough people to assist in the safe and orderly emergency evacuation of employees, according to [29 CFR 1910.38(e)]. Employers should review the plan with each employee when the initial plan is developed and when each employee is initially assigned to the job.

Educate your employees about the types of emergencies that may occur and train them in the proper course of action. The size of your workplace and workforce, processes used, materials handled, and availability of onsite or outside resources will determine your training requirements.

Be sure all employees understand the function and elements of your emergency action plan, including types of potential emergencies, reporting procedures, alarm systems, evacuation plans, and shutdown procedures.

Discuss any special hazards you may have onsite such as flammable materials, toxic chemicals, radioactive sources, or water-reactive substances. An employer must inform employees of the fire hazards to which they are exposed and review with each employee those parts of the fire prevention plan necessary for self-protection.

Clearly communicate to your employees who will be in charge during an emergency to minimize confusion. General training for your employees should also address the following:

• Individual roles and responsibilities;

• Threats, hazards, and protective actions;

• Notification, warning, and communications procedures;

• Means for locating family members in an emergency;

• Emergency response procedures;

• Evacuation, shelter, and accountability procedures;

• Location and use of common emergency equipment; and

• Emergency shutdown procedures.

And remember, if training is not reinforced it will be forgotten. Consider retraining employees annually.

You also may want to train your employees in first-aid procedures, including protection against bloodborne pathogens; respiratory protection, including use of an escape-only respirator; and methods for preventing unauthorized access to the site.

Once you have reviewed your emergency action plan with your employees and everyone has had the proper training, it is a good idea to hold practice drills as often as necessary to keep employees prepared. Include outside resources such as fire and police departments when possible. After each drill, gather management and employees to evaluate the effectiveness of the drill. Identify the strengths and weaknesses of your plan and work to improve it.

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