Non-English-speaking Hispanic
workers present unique safety
challenges.
Picture this: It’s your first day on the
job with a construction crew. Your boss
asks you to lay a foundation for an office
building. High above, another worker is
walking along a scaffold. He accidentally
kicks a hammer off the scaffold, and
you’re directly below it.
Fortunately, your company embraces
a “total safety” culture. In a “total
safety” culture, employees look out for
each other. Everyone is accountable for
not only their own safety but also their
co-workers’ safety.
With that in mind, someone yells,
“Cuidado, el martillo se puede cáer sobre
ti!” Your co-worker warned you to get
out of the way. If you didn’t speak Spanish,
you might have been involved in a serious accident.
Hispanics represent about 36 percent of
the labor force in states like Texas. They
face the same workplace hazards as their
non-Hispanic co-workers, but they may
be more likely to have an accident. In
2007, Hispanics accounted for 40 percent
of workplace fatalities, a 33 percent increase
over 2004, according to the Texas
Department of Insurance.
Here are some tips for keeping non-
English-speaking Hispanic workers safe.
Follow the ones that fit your business, and
you can help make your workplace safer
and more productive.
Challenge: language — You know that
fizzy, sweet drink that Texans call a Coke,
regardless of what brand we’re talking
about? It’s also called pop and soda in
other parts of the country. Language can
be a barrier to communication, even among people who speak the same language. Imagine
how hard it is for Hispanic workers who
speak little or no English.
Solutions
• Use more pictures and fewer words to
point out hazards and teach safety
procedures.
• Most communication is nonverbal.
Watch workers’ eyes, body language
and expressions to see whether they
understand instructions.
• Train supervisors in basic, conversational
Spanish. Send non-Englishspeaking
Hispanic workers to a
conversational English class. Focus on
commonly used words in your industry.
• Hire Spanish-speaking supervisors who
have experience in your industry.
• Ask bilingual employees to translate
safety messages.
• If you have training requirements, the
Occupational Safety and Health Administration
mandates that you provide
them in a language that workers can understand.
Hire a translation company to
put safety training material into Spanish. Make sure the translator is fluent
in the Spanish dialects spoken by your
employees.
Challenge: literacy — Many Hispanic
workers do not have the luxury of pursuing
their education because they have to
help support their families. About 40 percent
of Hispanics age 25 and up do not
have a high school diploma, according to
the U.S. Census Bureau. By comparison,
about 14 percent of the total U.S. population
does not have a high school diploma.
Solutions
• Keep training basic.
• Provide simple, hands-on safety
demonstrations.
• Do not let employees start work until
they show that they understand the
training.
• Provide follow-up training, and be sure
to address new workplace hazards.
Challenge: fear — Have you ever been
afraid of asking a question in front of a
large group of people? Imagine asking it
in a different language. Non-Englishspeaking
Hispanic workers may put themselves
at risk because they’re too embarrassed
to ask questions about safety procedures.
Some may even fear for their jobs if
they report unsafe working conditions.
Solutions
• Encourage every employee to report
unsafe conditions.
• Offer safety training away from the
workplace. If the trainer is someone
other than a manager, employees may
be less intimidated and more likely to
ask questions.
• Make sure non-English-speaking Hispanic
workers have peers they feel
comfortable talking to.
• Deliver the safety message to employees
in their environment. For example,
distribute Spanish-language safety training
material at community functions.
• Reward safe behavior in front of co-workers.
• Take time to learn about your Hispanic
workers and their culture.